The Site deals with information privacy in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs) as set out in the Privacy Act. We also comply with the Spam Act 2003 (Cth) which imposes restrictions on sending emails and other types of commercial electronic messages.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org
COLLECTION OF INFORMATION
In order to use this website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by website is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website, mobile apps, live chat or social media accounts.
USE OF COLLECTED INFORMATION
Any details collected from the website are required in order to provide you with our products and/or services, and a high level of customer service.
STORAGE OF COLLECTED INFORMATION
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, the Site encrypts that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. The Site never permanently stores complete Credit Card details, though retains personal information for as long as a user account remains active.
The Site follows generally accepted industry standards to protect the personal information submitted to the website.
ACCESS TO COLLECTED INFORMATION
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to us collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or you will be provided with with an opportunity to say no or unsubscribe within the actual marketing message.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com
If you purchase a product or service, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal and billing addresses) and financial information (such as credit card number, expiration date, CCV number). We will use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
The Site may at its discretion use other third parties to provide essential services on our site or for our business processes. The Site may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. These parties include but are not limited to digital marketing providers for advertising campaigns, our freight provider, and payment processing partners. The Site does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when it believes that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
THIRD PARTY WEBSITES AND LINKS
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.The terms and conditions set out in this policy only cover the domain name of www.cherylheap.com
CHANGES TO PRIVACY & SECURITY POLICY
Updated: September 2023